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FAQ

Straight answers about garage doors.

FAQ

About Armored

Are you open 24/7?

Yes. Our phone line is answered 24 hours a day, 7 days a week, including holidays, for emergencies like doors stuck open or snapped springs.

How fast can you get here?

Same-day or next-day in most cases. Emergencies are prioritized day or night.

Do you give prices before starting work?

Always. You get a clear written price before any work begins. No hidden fees, no surprise add-ons.

Where are you located and what areas do you serve?

We’re based in Franklinton, NC, just north of Raleigh, and serve Raleigh and the Triangle: Wake Forest, Youngsville, Louisburg, Rolesville, Knightdale, Wendell, Durham, Creedmoor, Butner, Cary, Apex, Garner, Clayton, Fuquay-Varina, and Holly Springs.

Are you licensed and insured?

Our technicians are fully trained and insured, and experienced with all major door and opener brands.

Are you based in Fayetteville or Raeford?

Not anymore. Armored Garage Door Solutions started out serving the Fayetteville and Raeford area, and older directory listings still show that. The business is now based in Franklinton, NC and serves Raleigh and the Triangle. The phone number is the same: (910) 760-1466.

Do you speak Spanish? / ¿Hablan español?

Yes. JC speaks Spanish fluently, so you can call, text or book in Spanish. Sí, hablamos español: llame o envíe un mensaje de texto al (910) 760-1466, las 24 horas.

Are you veteran-owned?

Yes. Armored Garage Door Solutions is a veteran-owned, family-owned local business. Military discount available.

Do you work on commercial doors?

Yes. We repair and install sectional and roll-up doors for shops, warehouses, metal buildings, and storage facilities.

What brands do you install?

We install LiftMaster openers and quality steel and composite doors, and we repair all major brands.

How much does it cost to fix a broken garage door spring?

Most torsion spring replacements in our area run $275 to $450 for a matched pair, installed and balanced. You’ll get an exact price on site before work begins.

FAQ

Garage Door Repair

Can you fix any brand of garage door?

Yes. We work on all major residential and commercial brands, including Clopay, Amarr, Wayne Dalton, CHI, Raynor, and LiftMaster, Genie, and Chamberlain openers.

Is it worth repairing or should I replace the door?

Most problems are repairable for a fraction of a new door. If a repair would cost more than about a third of a new door, or the door has multiple damaged sections, we’ll show you both options side by side.

FAQ

Broken Spring Repair

How do I know my spring is broken?

A loud bang from the garage, a visible gap in the spring above the door, or a door that feels extremely heavy or won’t lift with the opener are the classic signs.

Can I replace a torsion spring myself?

We strongly advise against it. Torsion springs store enough energy to cause serious injury, and the job needs winding bars and exact sizing.

Should I replace both springs?

Yes. If one has reached the end of its cycle life, the other is close behind, and a matched pair keeps the door balanced.

FAQ

Garage Door Openers

What opener do you recommend?

For most attached garages, a LiftMaster belt-drive with Wi-Fi and battery backup. For high ceilings or high-lift tracks, a wall-mount unit with an automatic deadbolt.

Can you connect my door to my phone?

Yes. Most newer openers support myQ. We set it up and test it before we leave.

FAQ

New Garage Doors

Does a new garage door add value?

Garage door replacement is consistently among the highest return-on-investment home projects in national cost-vs-value studies, often recouping most or all of its cost at resale.

How long does a new door take?

Ordering usually takes one to four weeks depending on style. Installation is usually completed in a single day.

FAQ

24/7 Emergency Service

Do you charge more after hours?

After-hours visits carry an emergency dispatch fee, which we tell you on the phone before we come out. Armored Care Club members pay no after-hours fee.

What areas do you cover at night?

Raleigh, Wake Forest, Franklinton, Youngsville, Louisburg, Rolesville, Knightdale, Durham, Creedmoor, Cary, Apex, Garner, Fuquay-Varina, and Holly Springs.

FAQ

Commercial Doors

Do you work on metal buildings and shops?

Yes. We install and repair doors on steel buildings, shops, and garages, including new construction.

Can you service multiple locations?

Yes. We can set up a maintenance schedule across properties in our service area.

FAQ

Tune-ups & Care Club

How often should a garage door be serviced?

Once a year for most homes. Twice a year if the door cycles more than five times a day or faces salt air.

What does the Care Club include?

An annual 25-point tune-up, priority dispatch, 15% off repairs, and no after-hours fee.

Answered 24 hours a day

Still have a question?

Call or text JC’s line. You’ll get a real person, honest advice on what to do right now, and a truck on the way.